# Setting the sender email address for issue reports

**URL:** <https://support.openanalytics.eu/t/setting-the-sender-email-address-for-issue-reports/2966>\
**Category:** ShinyProxy\
**Created:** [August 9, 2024, 8:24am UTC](https://support.openanalytics.eu/t/setting-the-sender-email-address-for-issue-reports/2966 "2024-08-09T08:24:35Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![sandmann](https://support.openanalytics.eu/user_avatar/support.openanalytics.eu/sandmann/32/1048_2.png) [@sandmann](https://support.openanalytics.eu/u/sandmann)\
**Post date:** [August 9, 2024, 8:24am UTC](https://support.openanalytics.eu/t/setting-the-sender-email-address-for-issue-reports/2966/1 "2024-08-09T08:24:36Z")

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I would like to use the “Report Issue” feature of ShinyProxy. I set up the spring.mail section of the configuration file as shown below.

My organization is using AWS SES as sn smtp server, and only allows emails from validated (sender) email addresses. I think that’s why I get the following email when I try to send an Issue Report in my instance:

```auto
org.springframework.mail.MailSendException: Failed messages: org.eclipse.angus.mail.smtp.SMTPSendFailedException: 554 Message rejected: Email address is not verified. The following identities failed the check in region US-WEST-2: issues@shinyproxy.io

```

Is it possible to change the `issues@shinyproxy.io` email that ShinyProxy uses to send issues?

**The email section of my config:**

```auto
spring:
    mail:
        host: email-smtp.us-west-2.amazonaws.com
        port: 587
        username: redacted
        password: redacted
        properties:
            mail.smtp.starttls.enable: true
            mail.smtp.from: my@email.com

```

---

<div class="post-metadata">

**Author:** ![tdekoninck](https://support.openanalytics.eu/user_avatar/support.openanalytics.eu/tdekoninck/32/1079_2.png) [@tdekoninck](https://support.openanalytics.eu/u/tdekoninck)\
**Post date:** [August 9, 2024, 3:02pm UTC](https://support.openanalytics.eu/t/setting-the-sender-email-address-for-issue-reports/2966/2 "2024-08-09T15:02:49Z")

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You can do this with the following property:

```yaml
proxy:
  support:
    mail-from-address: issues@shinyproxy.io

```

See [Configuration | ShinyProxy](https://shinyproxy.io/documentation/configuration/#reporting-issues)

---

<div class="post-metadata">

**Author:** ![sandmann](https://support.openanalytics.eu/user_avatar/support.openanalytics.eu/sandmann/32/1048_2.png) [@sandmann](https://support.openanalytics.eu/u/sandmann)\
**Post date:** [August 9, 2024, 3:52pm UTC](https://support.openanalytics.eu/t/setting-the-sender-email-address-for-issue-reports/2966/3 "2024-08-09T15:52:22Z")

</div>

Perfect, thanks a lot @tdekoninck !